Spokey HOCK Kniegelenkstütze

Shipping

UK Orders

Shipping is free on orders over £89, while a delivery charge of £3.95 applies to orders below this amount. England and Wales orders normally take from 1-3 working days to arrive from the day your package gets received by a courier. Scotland and Northern Ireland orders may take slightly longer to arrive to their destination.

International Orders

International order fee starts at £12.99 and depends on the total order weight. International customers: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Gymzey is not responsible for these charges if they are applied and are your responsibility as the customer.

Returns Policy

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We must be notified of your intention to cancel in writing or email and the cost to return the goods will be the responsibility of the customer.

Returns shipping costs are non-refundable. Please note it is the customers' responsibility to cover the cost of return. We recommend that customers used tracked postage and keep proof of postage when sending the order/item back.

Please note for the items that are considered 'heavy goods' with significant shipping costs, we can only offer a refund for issues that are our fault and responsibility.

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